Text Scroll

You must welcome, Thank you for visiting my blog.

Search This Blog

Sunday, June 28, 2020

Case Resolve on BPF Stage finished in MS CRM

Expand tab
Xrm.Page.ui.tabs.get("name").setDisplayState('expanded');

Collapse tab
Xrm.Page.ui.tabs.get("name").setDisplayState('collapsed');

----------------------------------------------------------------------------------------------

function OnLoad_Finished_BPF() {
   Xrm.Page.data.process.addOnProcessStatusChange(statusOnChange);
}

function statusOnChange() {
   status = Xrm.Page.data.process.getStatus();
   if ((status == "finished") && (status !=null)) {
Case_Resolved_Finished();      
   }
}

//Case Resolve
var buttons_Resolve_BPF = [
    new Alert.Button("Submit", Case_Resolve_BPF, true,true),
    //new Alert.Button("Cancel")
];

function Case_Resolved_Finished() {
try{
Alert.showWebResource("tmeic_Case_Resolve",600, 300,"Please enter Case Resolution and Remark comments.",buttons_Resolve_BPF,"https://org.crm8.dynamics.com/", false, 30);
}
catch(err)
{
alert(err.message);
}
}

function Case_Resolve_BPF()
{   
//debugger;
try
{
var Case_id = Xrm.Page.data.entity.getId();
Case_id = Case_id.replace("}", "").replace("{", "");
var iFrameWindow = Alert.getIFrameWindow();
var ResolveComments = iFrameWindow.document.getElementById("CloseComments").value;
var RemarkComments = iFrameWindow.document.getElementById("RemarkComments").value;

if ((ResolveComments.replace(/ /g,"") == "") && (RemarkComments.replace(/ /g,"") == ""))
{
iFrameWindow.document.getElementById("Resolution").innerHTML ="  Please Enter Resolution comments."; 
iFrameWindow.document.getElementById("Remark").innerHTML ="  Please Enter Remark comments."; 
return;
}
else if ((ResolveComments.replace(/ /g,"") != "") && (RemarkComments.replace(/ /g,"") == ""))
{  
iFrameWindow.document.getElementById("Remark").innerHTML ="  Please Enter Remark comments."; 
return;
}
else if ((ResolveComments.replace(/ /g,"") == "") && (RemarkComments.replace(/ /g,"") != ""))
{
iFrameWindow.document.getElementById("Resolution").innerHTML ="  Please Enter Resolution comments.";
return;
}
Xrm.Page.getAttribute("resolutioncomments").setValue(ResolveComments.toString());
Xrm.Page.getAttribute("remarkcomments").setValue(RemarkComments.toString());
Xrm.Page.data.entity.save();
var incidentresolution = {
"subject": ResolveComments,
"incidentid@odata.bind": "/incidents("+ Case_id +")",//Id of incident
"timespent": 60,//This is billable time in minutes
"description": RemarkComments
};
 
var parameters = {
"IncidentResolution": incidentresolution,
"Status": -1
};
 
var context;  
if (typeof GetGlobalContext === "function") {
context = GetGlobalContext();
} else {
context = Xrm.Page.context;
}  
var req = new XMLHttpRequest();
req.open("POST", context.getClientUrl() + "/api/data/v8.2/CloseIncident", true);
req.setRequestHeader("OData-MaxVersion", "4.0");
req.setRequestHeader("OData-Version", "4.0");
req.setRequestHeader("Accept", "application/json");
req.setRequestHeader("Content-Type", "application/json; charset=utf-8");
req.onreadystatechange = function () {
if (this.readyState === 4) {
req.onreadystatechange = null;
if (this.status === 204) {
Alert.show("Resolve Successfully");
Xrm.Page.data.refresh();
RefreshPage();
//Success - No Return Data - Do Something
} else {
var errorText = this.responseText;
alert(errorText);
//Error and errorText variable contains an error - do something with it
}
}
};
req.send(JSON.stringify(parameters));
}
catch(Error)
{
alert(Error.message);
}
}

function RefreshPage(){
   setTimeout(function () { 
Xrm.Utility.openEntityForm(Xrm.Page.data.entity.getEntityName(), Xrm.Page.data.entity.getId()); 
}, 4000);
}

No comments:

Post a Comment